NEW ITEMS:

If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold as a set (i.e. warm-up pant and jacket) it must be returned as a set.

DEFECTIVE ITEMS:

You may return any defective item for 30 days after the date of purchase for an exchange or full refund. Our goal is to honestly evaluate every return and make a reasonable decision on every claim.

Please remember to completely fill out the returns section of the invoice you received with your package and ship your return package either UPS or insured U.S. Mail (remember to keep your receipt and tracking number) to:

Soccer Locker USA
Website Order Return
6487 Blanco Rd
San Antonio, TX 78216

There are no returns allowed on customized items, videos, or CD’s with opened packaging.

BACKORDER POLICY:

Currently we do not take orders for out-of-stock items. Our stock changes frequently, so please check our website for updates.

STANDARD DELIVERY POLICY:

We do not currently take international orders through our website.

All orders from are processed between 8 a.m. and 4 p.m. (CST), Monday through Friday. Regular ground shipping takes from 3 to 12 business days, depending on your distance from us (within the continental U.S.)

2 DAY SHIPPING POLICY:

You can upgrade to Express 2 Day Shipping for an additional $9.00 onto the Regular Ground shipping rate and have your items delivered within two business days, provided that we receive your order before 4 p.m. (CST).

For 2 Day Shipping to AK or HI add $11.00 to the Regular Ground shipping rate.

EXPRESS SHIPPING POLICY:

You can also order Express Shipping for an additional $15.00 onto the Regular Ground shipping rate and have your items delivered the next business day, provided that we receive your order before 4 p.m. (CST).

For Express Shipping to AK or HI add $18.00 to the Regular Ground shipping rate.